Merry People FAQ's
-
How do I know what size I am?
True To Size
Merry People boots and clogs are designed to fit true to size, so go ahead and order your regular shoe size. The size guide on the product page (see each page according to the product ) displays innersole measurement guidelines, making it really simple to compare with your existing shoes. We encourage you do to this to save the hassle of returns.
Insert-Friendly
All Merry People boots and clogs feature removable innersoles, making it a really easy to add your orthotics or special inserts if necessary. A top tip? Ensure the orthotic's length matches the Merry People innersole for a snug fit.
Unisex:
Our Merry Boots are unisex and suitable for everyone. Merry People have recently started to introduce an extended size curve which now goes to an EU 45 in some ranges.
Flex And Comfort
Merry People boots soften as you wear them, so don't worry if they feel snug initially. The rubber will flex with time and wear and the neoprene lining will like memory foam, mould to your feet.
Looking For A Wider Fit?
Merry People boots are made to the standard B width, but many Merry customers advise that the boots are perfect for wider feet! We're here to help if you need further sizing advice.
-
I'm in between sizes - what should I do?
It is tricky with footwear that has no means to adjust the fit (no laces etc). You want the boots to be snug to start with sufficient space in the toe so your foot isn’t moving into the end causing issues when you walk.
If you usually wear a half-size and are trying to decide between sizing up or down, our suggestion is to measure the length of your foot, as we recommend the inner sole of the boot to be around the same length as your foot. It also depends on your typical use of the boots especially if you are planning walking long distances in them.
In the event that to have the length for comfortability, but that you now find excessive space is causing your heel to move, the best recommendation is to alter the removable innersole to a thicker option.
At this stage, Merry People don’t offer innersole variations for fit, but this is an adaption their product team is working on.
-
Will my boots stretch?
Both natural rubber and neoprene have flexibility and elasticity, so Merry People boots will soften as you wear them. The boots are initially a little snug, but they will stretch over time. The neoprene lining also has similar properties to memory foam so will mould to your feet over time.
Please note though that while there is give width-wise over time, they will not get any longer. If your toe is touching the end or they feel a bit too snug, consider sizing up.
-
Are Merry People Boots waterproof?
Absolutely! Merry People boots are 100% waterproof. The neoprene lining ensures the boots are waterproof at the sides too.
-
Should I size up for thick socks?
We recommend getting your usual size and don't size up for thick socks.
To be sure, the best way to know what size you are in gorgeous Merry People boots is to measure the length of your foot wearing the thick socks, as we recommend the inner sole of the boot to be around the same length as your foot. Check out the size charts on each product page to help assist you with this.
-
Are Merry People boots warm?
Merry People boots are fully lined with flexible neoprene for extra comfort. The neoprene also allows our boots to be rated for below-freezing temperatures. As with most 100% waterproof boots, there is limited breathability. We recommend a natural fibre sock to complement the fit and feel.
-
Do your boots support high arches? What is the arch support like?
High Arches:
Many customers with high arches and insteps find the fit of Merry People boots just right, but obviously there's arches and arches. There are opening circumference measurements on the size charts to help you decide if they will be the perfect fit.
Arch Support:All Merry Boots have a stability shank through the midsole for arch support. There is an inner sole that is removable if you wish to replace it with a custom orthotic for more tailored support, otherwise, the inner sole that comes inside the boot does offer extra cushioning. There is also a 360-degree 4mm neoprene lining inside the shell of the boot for all-day comfort.
-
The size/colour combination I want is not available, will it be restocked?
Merry People Boots are still new to the UK so balancing the stock and sizes has been difficult although patterns are beginning to emerge that make this easier. Nonethless some colours are considered 'core' and others seasonal and this changes from year to year. You can add your email to the 'notify me' list on each poduct page or if you can't wait please do email us and we'll try and get an accurate answer or even take a pre-order from you.
-
How do I get my boots off?
It can be challenging with any footwear that doesn't have laces or zips. Here's a couple tips to assist you with taking off your boots:
- Wiggle your heel out! Once your heel is free, you should be able to slide right out.
- Wear socks! Always wear socks with your merry people boots. This will not only help you get them off easily, but will also ensure you don't encounter any friction issues between your leg and the top of the boot.
- Get yourself a boot jack - it's a handy little device that allows you to take your boots off hands free. This is extra useful if you have been on a particularly dirty adventure.
-
Does natural rubber contain latex?
As latex is a naturally occurring rubber protein originating from the rubber plant, we cannot guarantee the natural rubber we use will be latex-free.
If you have a latex allergy, we don't recommend Merry Boots, sorry.
-
Are the boots non-slip? Do they have steel caps?
Merry People boots are not fully non-slip rated and do not have any work safe accreditations or steel caps.
The boots not designed to be work boots, they are a fashionable waterproof & lifestyle boot created for everyday wear.
While the soles have enhanced traction grip and are slip-resistant in most environments and have undergone testing in a third-party facility they are not designed as a work safety boot.
The sole is not slip-resistant on surfaces with oil or the combination of water and oil.
Merry People boots are worn by many people in the snow (including Heather) however they are not designed to be a snow boot, so we do recommend you take care on icy surfaces. Using ice grips (available at sports or outdoor stores) can add more grip if you plan to wear in icy or snowy conditions.
-
Where and how are the boots made?
To ensure Merry People products are long-lived wardrobe staples, Merry People work merrily (of course) with factories that are top producers of footwear to fabricate their boots.
The factories are in China and they have built a close relationship with them. Through their robust supplier network, they have been able to source high-quality natural rubber, neoprene, and vegan glue to craft Merry People boots. All materials are certified vegan friendly.
The factories are considered the pre-eminent manufacturers for rubber boots, producing for many of the top brands.
Merry People work closely with them and their agents, communicating regularly to ensure employees are paid a living wage and have a safe and healthy work environment.
